FieldBench vs RepairShopr
RepairShopr comes at this from the shop counter. FieldBench does the counter too, then keeps working when the job goes out to a customer site, which is where a lot of repair revenue actually is now.
Why shops look for a RepairShopr alternative
The field half is real work
TV mounting, camera installs, cabling, and on-site IT do not fit a ticket system built for a counter. FieldBench schedules them, routes them, and shows the customer a live map of the tech driving over.
The phone is the terminal
FieldBench is built to run from the phone in your pocket, not a back-office browser tab. Take the job, scan the part, take the card, all standing at the bench or in someone's living room.
Your books stay straight
Connect QuickBooks Online and invoices, customers, and payments sync both ways on their own. Money you take in the shop shows up in your books, and a payment your bookkeeper enters shows up here.
What you get
- Jobs for bench, field, mail-in, and remote, on one board
- Scheduling, dispatch, and a live map of the day
- Estimates that turn into invoices without retyping
- Card payments through your own Stripe or Square account
- Automatic customer status updates, so the “is it ready” calls stop
- Barcode parts inventory with low-stock warnings
- Two-way QuickBooks Online sync
- A booking page, a live status page, and online invoice payment for your customers
What it costs
One flat price per shop with unlimited employees. Charging a shop per person to run its own business is a tax on hiring, so we do not do it.
Yearly and two-year terms cost less. Every tier includes unlimited employees.
Moving your data over
Bring your customer list over from a CSV export. FieldBench reads the standard columns (name, company, email, phone, address) and matches on phone or email as it goes, so re-running an import never duplicates anyone and your existing records are never overwritten.
Stuck on an export? Send it to will@daytonacomputerrepair.com and we will map it for you.
Try it on a real job
Take one job through it start to finish and see whether it fits how you actually work.
Start freeRepairShopr is a trademark of its owner. FieldBench is not affiliated with, endorsed by, or sponsored by RepairShopr. Product names are used here only to describe and compare the software honestly.