FieldBench vs ServiceTitan
ServiceTitan is enterprise contractor software, and it is good at being that. If you are a one-person shop or a small crew, FieldBench gives you the operating parts without the implementation project.
Why shops look for a ServiceTitan alternative
You do not have a back office
Software written for companies with dispatchers and a controller assumes somebody is available to run it. FieldBench assumes the owner is on a ladder and answers the phone.
You want to start this week
Sign up, add your services, take a job. There is no onboarding engagement to schedule and no minimum contract to negotiate before you can use it.
Flat beats per seat when you are small
If you are quoted per user, a small crew pays a lot for a little. FieldBench is one flat price with unlimited employees, so a two-person shop is not subsidizing a pricing model built for a hundred trucks.
What you get
- Jobs for bench, field, mail-in, and remote, on one board
- Scheduling, dispatch, and a live map of the day
- Estimates that turn into invoices without retyping
- Card payments through your own Stripe or Square account
- Automatic customer status updates, so the “is it ready” calls stop
- Barcode parts inventory with low-stock warnings
- Two-way QuickBooks Online sync
- A booking page, a live status page, and online invoice payment for your customers
What it costs
One flat price per shop with unlimited employees. Charging a shop per person to run its own business is a tax on hiring, so we do not do it.
Yearly and two-year terms cost less. Every tier includes unlimited employees.
Moving your data over
Bring your customer list over from a CSV export. FieldBench reads the standard columns (name, company, email, phone, address) and matches on phone or email as it goes, so re-running an import never duplicates anyone and your existing records are never overwritten.
Stuck on an export? Send it to will@daytonacomputerrepair.com and we will map it for you.
Try it on a real job
Take one job through it start to finish and see whether it fits how you actually work.
Start freeServiceTitan is a trademark of its owner. FieldBench is not affiliated with, endorsed by, or sponsored by ServiceTitan. Product names are used here only to describe and compare the software honestly.